Who we are
This privacy policy explains how Plumbers Swindon manages your personal data. However, you should read it carefully. We act as a lead-matching service for the local area.
Specifically, we connect homes in Swindon with one pre-qualified local plumber. This service covers Swindon and towns within 8 miles of the centre. For example, we serve Wroughton, Highworth, Purton, Royal Wootton Bassett, Cricklade, Wanborough and Broad Blunsdon.
However, we do not perform the plumbing work ourselves. We simply help you find a local provider for your needs.
What we collect
You provide your details through our online enquiry form. We collect your name and contact info because we must talk to you.
We also ask for details about your plumbing or heating needs. Therefore, we can match you with a local professional.
This information helps us identify the right professional for your job. While we collect these details, we only seek what is necessary for the match. For instance, we need to know your location and the type of work needed.
Because we match you with a single provider, we do not require excessive personal data. You should review published UK cost guides for general pricing information. However, this service does not provide specific cost breakdowns.
How we use your details
We use your information solely to process your initial request. We check the details you provide to ensure a good match. After this, we pass your data to one pre-qualified plumber.
This plumber covers your specific area and the type of work you require. They will then get in touch with you directly to discuss the job. Although we facilitate this connection, we never sell your data to third parties.
We use your details only to answer the specific enquiry you submit. Therefore, your data remains private and is used for a single purpose. Using our matching service is free for you.
Furthermore, you remain under no obligation to proceed with the plumber. Although you provide details, you face no pressure. You can explore your choices freely because we respect your privacy.
Your rights
You have specific rights regarding your personal data under UK GDPR. You can ask to see the information we hold about you. You can also request that we correct or delete your data.
However, these rights depend on the specific nature of the information held. You can exercise these rights by using our contact form. We will handle your request as soon as we can.
You may also contact a supervisory authority if you have concerns. We handle all data according to current privacy standards. Because we value your privacy, we aim for total transparency.
You can send an enquiry at any time to ask about your data. This helps us ensure we meet your needs.